We've given our XConnect Customer Portal a refresh and we're very pleased with the new additions!

Our updated portal retains all the powerful features you know and love, but with a more user-friendly interface!

To ensure you get the most out of your access to this service, we've put together a handy how-to guide, showing you the most important elements of our self-service portal.

Here's what you can do:

  • Perform Single Live queries: Whether it's an HLR look-up, Global Number Range check, or Number Portability query.
  • Run Batch Queries with Ease: Upload and execute batch queries for any of our services effortlessly.
  • Access Detailed Reports: Gain insights into your query history, per country and per trunk, along with access to any bespoke reports you may need.
  • Real-time Support: Initiate a live chat with one of our dedicated team members whenever you need assistance.
  • For existing customers who have already been using our portal, you can access the new version by logging in with your existing credentials.

To find out more about our new-look portal, head over to our website: www.xconnect.net or speak to your Account Manager.